Pricing

Per company. Not per seat.

Freight is a single-digit margin business. We won’t tax you on team size.
Pick the tier that matches your operation. Add modules as you grow.

Starter / Professional

Real visibility, real portal, real Synthetic Intelligence — calm and competent. The platform watches.

Enterprise / Enterprise+

Synthetic Intelligence at full intensity — alive, glowing, energetic. The platform reasons, alerts, and reconciles in real time.

Starter Lite

Self-service evaluation. For brokers testing the water.

Up to 10 customers
Unlimited admins
Unlimited tenant users (internal reporting + portal access)
Per-tenant database isolation
15-locale customer portal
CargoWise integration (eAdaptor or read-only SQL)
Real-time shipment visibility
Document preview & download
Public tracking links
Email support

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Starter

For forwarders ready to put a real portal in front of customers.

Up to 25 customers
Unlimited admins
Unlimited tenant users (internal reporting + portal access)
Everything in Starter Lite, plus:
RBAC (Admin / Manager / Viewer)
Status humanizer (TMS milestone codes translated across all 15 locales)
Audit log + activity export
Priority email support

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Per-seat pricing punishes the teams that need visibility most.
We charge per company.

Per-user pricing in this category compounds as your team grows. Add a few logins, your bill jumps. Add an internal team, your bill jumps again. Freight is a single-digit margin business — pricing should not punish operational scale.

PulseCargo™ is per company. Add internal users to Enterprise without re-pricing. Onboard customer logins as you grow. Predictable, defensible, and friendly to single-digit-margin freight businesses.

Add-On Modules

Add capability as you scale.

Available on Professional and Enterprise tiers. Talk to sales for stacked-module pricing.

Pulse Xchange

Available Pro+

X12 / EDIFACT trading partner setup, traffic monitoring, envelope settings. Included with Enterprise; add-on for Professional.

Aggregated Analytics (Tier 2)

Included Pro+

Cross-tenant industry benchmarks, k-anonymized at k≥5. Default-on at Professional and above; tenant opt-out available.

Software Escrow

Available Enterprise+

NCC Group / Iron Mountain / EscrowTech integration with annual deposit verification. Included with Enterprise+.

Compliance Framework Platform

Available Enterprise+

Tracks leading industry frameworks — SOC 2, ISO 27001, GDPR / CCPA, OWASP, NIST, and more. Full framework list available on request.

White-label Email Domain

Available Starter+

Per-tenant outbound email domain with brand verbiage. SPF/DKIM/DMARC managed by PulseCargo.

Frequently asked

Pricing questions forwarders ask first.

How much does PulseCargo cost?

PulseCargo is priced per-company across five tiers — Starter Lite, Starter, Professional, Enterprise, and Enterprise+ — scaled by number of customers and capability set rather than by seat. We are not publishing pricing publicly right now; book a demo and the team will walk you through current figures.

Why does PulseCargo charge per company instead of per seat?

Freight is a single-digit margin business. Per-seat pricing compounds as a forwarder’s team grows and punishes the teams that need visibility most. Per-company pricing means a forwarder can add internal users and customer logins as the business grows without re-pricing. Predictable, defensible, and friendly to freight unit economics.

Is there a free trial of PulseCargo?

Starter Lite is positioned as a self-service evaluation tier for brokers and small forwarders testing the platform. A formal free trial is not offered; the most common evaluation path is a 15-minute demo on real CargoWise data structures, followed by a paid first month. Pricing is not published publicly; the team will walk you through it.

What is included in the Professional tier?

Everything in Starter, plus Synthetic Intelligence modules: Pulse Chat (conversational Q&A), PO Insight, anomaly detection, rule-based charge audit, Power BI Embedded dashboards, carrier scorecards, and API access (early access through the Developer Portal). Phone and chat support. Up to 100 customers, unlimited admins, unlimited tenant users.

What is the difference between Enterprise and Enterprise+?

Enterprise supports up to 500 customers with full white-label branding, white-label email routing, full line-level charge audit, document extraction, SSO, EDI module, CO₂ emissions reporting (ISO 14083), multi-framework compliance platform, and software escrow setup. Enterprise+ is for multi-region forwarders with procurement-grade requirements: unlimited customers, dedicated Azure infrastructure, cross-cloud escrow (AWS S3 WORM), SIEM webhook delivery, multi-tenant hierarchy, custom legal terms and DPA negotiation, quarterly executive reviews.

Does PulseCargo offer implementation services?

Yes. Implementation services scope per tier and include CargoWise integration via eAdaptor or read-only SQL (under one hour), data validation, custom field mapping, dashboard setup, training, and 30-day onboarding support. Most CargoWise customers are live in under two weeks. Talk to sales for engagement scope and pricing.

Implementation

CargoWise integration via eAdaptor or read-only SQL takes under an hour. No data migration. No cutover risk. We do the connection — you watch the data show up.

Implementation services are scoped per tier and include data validation, custom field mapping, dashboard setup, training, and 30-day onboarding support. Talk to sales for engagement scope and pricing.

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