Cookie Policy

PulseCargo.ai uses cookies and similar tracking technologies on our website (pulsecargo.ai) and Platform to enhance your experience, analyze usage, and deliver relevant content. This policy explains what cookies are, how we use them, and your choices regarding them.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you interact with the site. Similar technologies include web beacons, pixels, and local storage.

2. Types of Cookies We Use

Strictly Necessary

Required for the Platform to function, including authentication, security, and session management. These include session tokens for maintaining your login session, CSRF tokens to prevent cross-site request forgery attacks, and MFA cookies for multi-factor authentication flows. These cookies are essential and cannot be disabled without preventing the Platform from functioning. Duration: session or persistent (typically 14–90 days for remember-me functionality).

Functional

Remember your preferences and settings to enhance your experience. These include language selection, timezone preferences, dashboard layout preferences, sidebar state, and other user interface customizations. Duration: persistent, approximately one (1) year unless you clear your browser data.

Analytics

Help us understand how visitors use our website and Platform to improve our services. These cookies track page views, features used, navigation patterns, time spent on pages, and error occurrences. Examples include cookies set by Google Analytics and similar analytics tools. Duration: persistent, up to two (2) years. Note: PulseCargo does not use third-party advertising cookies on the Platform itself.

Marketing

Track visitors across websites to display relevant content and advertisements. These cookies are used ONLY on the marketing website (pulsecargo.ai), not on the Platform. Examples include LinkedIn Insight Tag and Google Ads conversion tracking. Duration: persistent, approximately one (1) year.

3. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Google Analytics — Tracks website visitor analytics across pulsecargo.ai and provides usage insights. Sets persistent cookies lasting up to two years. Privacy policy: Google Privacy Policy.

LinkedIn Insight Tag — Used on the marketing website to track conversions and provide marketing insights. Sets cookies for attribution and audience tracking. Privacy policy: LinkedIn Cookie Policy.

Stripe — Handles payment processing. May set cookies for session and security purposes. Privacy policy: Stripe Privacy Policy.

Microsoft Azure AD B2C — Manages authentication and tenant sign-in. Sets session and authentication cookies. Privacy policy: Microsoft Privacy Statement.

Each third-party service has its own privacy and cookie policies. We encourage you to review their policies directly to understand how they process your data.

4. Your Choices and Control

Browser Controls. Most web browsers allow you to block, limit, or delete cookies through your browser's settings (Chrome, Firefox, Safari, and Edge each provide privacy controls for managing cookies and site data).

Important: Blocking or deleting strictly necessary cookies may prevent the Platform from functioning correctly, including login and session management features.

Consent Banner. When you first visit our website, a cookie consent banner will appear. You can choose to accept all cookies, decline non-essential cookies, or customize your preferences. You can change your preferences at any time by accessing the cookie settings link in the website footer.

Google Analytics Opt-out. To opt out of data collection by Google Analytics, install the Google Analytics Opt-out Browser Add-on.

Do Not Track. Some browsers support “Do Not Track” (DNT) settings. PulseCargo recognizes DNT signals but does not disable cookies based on DNT status, as some cookies are essential for Platform functionality.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie practices, technology, legal requirements, or other factors. We will update the “Last Updated” date at the top of this page when we make changes. Your continued use of the Platform after updates indicates your acceptance of the updated Cookie Policy.

6. Contact Us

If you have questions or concerns about this Cookie Policy, or if you wish to exercise your rights regarding cookies and tracking technologies, please contact privacy@pulsecargo.ai. For privacy-related inquiries generally, you may also contact legal@pulsecargo.ai.