Status

System status

Platform availability, scheduled maintenance, and recent incidents. Required by T&C §10 — "PulseCargo will publish a public status page documenting incidents and resolution times."

All systems operational

Last updated: 2026-05-22 · Auto-refresh planned for live status integration.

Staging

This page currently reflects the PulseCargo™ staging environment. The production environment is in a controlled pause until our first production customer onboards. Components below mirror staging health and are representative of what production will report. When production goes live, this banner is removed and the dashboard switches to production telemetry.

Customer-facing portal

Operational

Tenant portals, public tracking links, customer login.

API (REST & webhooks)

Operational

/api/v1/* endpoints, outbound webhook delivery.

CargoWise integration (eAdaptor)

Operational

Inbound webhook receiver, outbound message dispatch, SQL CDC delta sync.

Synthetic Intelligence services

Operational

Pulse Chat, Trace, Pulse Watch, Pulse Audit, Pulse Score, Pulse Dox, Pulse IQ, Flows.

Power BI Embedded

Operational

Per-tenant workspaces, RLS enforcement, embed token issuance.

Authentication & SSO

Operational

Native TOTP MFA, Microsoft 365 SSO, Google Workspace SSO, password reset flow.

Background jobs (Hangfire)

Operational

DataSync loop, AI trial expiration, emissions bulk recalc, scheduled exports.

Notifications (email + SignalR)

Operational

Transactional email, in-app real-time notifications, SMS factor (where enabled).

Recent incidents

No incidents in the last 30 days.

Material incidents will be posted here with timestamp, components affected, root cause summary, and resolution time. Per T&C §10, PulseCargo discusses remediation in good faith with affected tenants in the event of significant degradation.

Scheduled maintenance

Scheduled maintenance windows are performed during off-peak hours (typically Sunday 12:00 AM – 6:00 AM PST). Material maintenance is announced via email to tenant administrators with at least 7 days' notice plus a banner on this page.

No scheduled maintenance currently planned.

Subscribe to incident notifications

Tenant administrators receive automatic email notifications for material incidents. Procurement teams and prospective customers can subscribe to status notifications by contacting us.

RSS / webhook subscriptions to incident events are on the build roadmap.

Reporting an issue

If you're experiencing an issue not yet reflected on this page:

Tenant administrators: use the support tab in the admin surface.
End users: contact your tenant administrator.
Anyone: email status@pulsecargo.ai.

Notes on this page

This is a static status page maintained alongside marketing-site releases. A live status integration with automated component-health probes is on the build roadmap (see changelog). Until that ships, this page is updated manually within 4 business hours of any material incident or scheduled maintenance change.

Need historical uptime data?

SLA infrastructure (downtime incidents, uptime records, credit tiers) ships in the platform; the public report surface is being built. Procurement teams can request historical uptime data from us today.

Request historical data →