See the signal.
Skip the noise.
Generic AI was trained on the internet.
Ours was trained on freight.
PulseCargo™ is the Synthetic Intelligence layer for your TMS. Container anomaly detection, charge audit, conversational Q&A, and a fully white-labeled customer portal — engineered for freight forwarders, not retrofitted from chatbots. Live on CargoWise today. More TMS integrations coming.
Pulse Audit
Rate variances flagged against your contracts, line by line — invoice anomalies surfaced before they cost you.
Pulse Watch
Container exceptions, late gate-in, per-diem risk — flagged 36 hours before they cost you.
Pulse Portal
Your brand, your domain, your customer experience. They think you built it.
Pulse Xchange
An EDI & integration middleware platform — common X12 and EDIFACT transactions and partner integrations, set up and run on your behalf. No rack to build or maintain.
Pulse Concierge
AI voice line. Answers your number in any of 15 languages — qualifies demos, fields FAQs, escalates the urgent ones.
Pulse Sentinel
Compliance, continuously. Sanctions screening, audit evidence vault, privacy alignment, trade-compliance monitor — on every transaction.
Pulse Trace
Products, orders, containers, customs, invoices — every linked record on one visual map of the shipment.
Pulse Dox
Drop a master bill — the fields land in your TMS, keyed for you.
From PO to payment — nothing hidden
PulseCargo connects to your TMS — starting with CargoWise — and surfaces what matters: anomalies, exceptions, opportunities, risks. Real-time, every shipment, every charge.
Connect
Real-time integration with your TMS — CargoWise live today via eAdaptor and SQL CDC, more TMS systems on the roadmap. Live in days, not months.
Surface
Nineteen named Pulse modules read your operational data and surface what matters — container exceptions, rate variances, document fields, plain-English answers, shipment narratives, automated workflows.
Decide
Embedded Power BI dashboards, conversational chat, and audit-ready exports. Your team acts, your customers stay informed.
Brand
Your logo, colors, terminology, and language — on a white-labeled customer portal that your customers think you built.
15 languages, native, out of the box.
A US shipper with suppliers in Turkey, China, Vietnam, and India can have every party transacting on the same portal in the language that works for them. Turkish notifications for the Istanbul supplier. Chinese milestones for the Shanghai factory manager. Vietnamese exports for the partner in Ho Chi Minh City. The Delhi team in Hindi. Zero disconnects. Zero misunderstandings. Zero "lost in translation" email threads.
Synthetic Intelligence chat responds in each user's language. Notifications, exports, system labels, milestone codes — all localized. The same record, in every supplier's native tongue, flawlessly.
The site and the portal auto-detect each visitor's locale on first load. A visitor from Beijing lands on Chinese, a visitor from Paris on French, a visitor from São Paulo on Portuguese — no menu hunt, no settings page. After a user signs in and picks a language for themselves, that choice persists to their profile in the database and follows them across every device they ever log in from.
Built for what freight actually needs.
Trust, operations, and brand — three rows that map directly to what forwarders evaluate us on.
Tenant Isolation
Three-layer enforcement at the database level.
- Per-tenant SQL Server database isolation
- EF Core query filters + Azure SQL RLS
- Per-tenant Azure Blob storage
- SOC 2 / ISO 27001 aligned
- Audit log on every action
Synthetic Intelligence
Nineteen modules engineered for freight, not retrofitted from chatbots.
- Container exception detection
- Rule-based charge audit
- Conversational Q&A
- Carrier scorecards
- Multi-provider AI
Data Governance
Their data. Their portal. Their rules.
- Per-tenant SQL Server database isolation
- Configurable retention policies
- Scheduled CSV/JSON/XLSX exports
- Software escrow available
- Leading compliance frameworks tracked
Native CargoWise Integration
Live data from CargoWise One — no spreadsheets, no overnight imports.
- eAdaptor push notifications (real-time)
- Direct CW SQL sync via Hangfire
- Universal XML ingest endpoint
- Multi-company & branch RLS — inherits CargoWise permission sets
- Per-tenant sync schedules & hard-reset
- No file drops, no FTP, no middleware
Pulse Trace
See every link in the supply chain — visually, in one click.
- Interactive shipment relationship graph
- Walks Order → Container → Customs → ISF → Invoice
- Permission-aware node visibility
- Drill into any node from any anchor
- Built for ops, not data scientists
Pulse Flows
Automate your operations without writing code.
- Trigger-based workflow engine
- Webhook actions to any external system
- Tool calling for AI-driven branches
- Per-tenant flow library
- Pending-confirmation gates for human-in-the-loop
Pulse Portal
Your brand. Your domain. Your customer experience.
- Per-tenant logo & theme
- Custom domain support
- Branded login & transactional emails
- Your forwarder — never “PulseCargo” — in the customer’s view
- Configurable navigation & modules per client
Container Utilization Analytics
Stop shipping air. Catch overweight loads before they cost you.
- Weight & volume utilization on every container
- Overweight alerts with capacity context
- Monthly trend charts
- Top underutilized lanes report
- CSV export for procurement review
Pulse Views
Build the view your team needs. Schedule it. Done.
- Custom saved views per module
- Custom fields with type-aware filters
- Scheduled CSV / Excel exports
- Share views across your client base
- No report-writer required
Generic AI was trained on the internet.
Ours was trained on freight.
Synthetic Intelligence is engineered intelligence — purpose-built for freight, not retrofitted from chatbots. PulseCargo sits on top of your TMS the way Power BI sits on top of a data warehouse. Nineteen purpose-built modules read your operational data in real time and surface what matters: anomalies, exceptions, opportunities, risks — and automate what your team was handling by email. Live on CargoWise today; built TMS-agnostic for tomorrow.
- ✓ Pulse Chat — conversational Q&A with TMS milestone humanization
- ✓ Pulse Trace — natural-language shipment narrative across linked entities
- ✓ Pulse Watch — container exceptions: late gate-in, missed delivery, per-diem risk
- ✓ Pulse Audit — flags rate variances against contracts (line-level math, multi-currency on the roadmap)
- ✓ Pulse Score — performance by lane, mode, season
- ✓ Document Extraction (Dox) — structured fields from BOLs, CIs, packing lists
- ✓ Pulse IQ — per-shipment timeline aggregating anomalies, audit findings, reconciliation diagnostics
- ✓ Pulse Flows — visual workflow builder, trigger → LLM → tool call → audit (visual builder rolling out)
How much could you save?
Plug in your shipments, platform spend, and team hours — see your estimated annual savings in seconds. No signup required to see the number.
Calculate your savings →Ocean, air, road, rail — one platform.
Real-time tracking across freight modes. Built TMS-agnostic. Live on CargoWise today, more TMS systems coming.
Ocean Freight
Container tracking, port milestones, transit-time anomalies, demurrage alerts. ETA prediction by lane and carrier.
Air Freight
AWB tracking, hub-to-hub visibility, carrier ETA surfacing, cost variance detection across major air freight routes.
Built by an operator who's lived inside the systems freight forwarders depend on.
PulseCargo wasn't designed in a software vendor's lab. It was built by a 20-year operations and technology executive who scaled freight businesses, owned and ran multi-million-dollar operations, and watched the same pain points surface every single year.
Operations teams pulling reports manually for 10+ hours a week. Cost anomalies hidden in invoice batches. Customers asking for digital experiences that match Amazon. Generic AI tools that can't tell you why an invoice is wrong. PulseCargo is what an operator builds when they get tired of those problems being unsolved.
Your brand. Your portal. Your customer relationship.
Per-tenant logo, colors, terminology, and custom slogan. The customer-facing portal carries your brand, not ours. Your customers think you built it.
- ✓ Custom logo, colors, favicon
- ✓ Per-tenant terminology (rename "PO" to "Order" or "Consignment")
- ✓ Custom tagline in portal headers and emails
- ✓ Custom domain (Coming Soon)
Stop re-typing the master bill. Let the machine read it.
Every shipment still arrives as paper — a master bill, a house bill, a commercial invoice, a packing list. Today a person opens each PDF and re-keys thirty-plus fields into the TMS by hand. Pulse Dox reads the document and writes the structured fields for you: shipper, consignee, notify party, vessel and voyage, container and seal numbers, marks, weights, and HS lines.
Extract
Master bills, BOLs, commercial invoices, packing lists → structured TMS fields.
Reconcile
Flag mismatches across the document set before they turn into disputes.
Ask
Question any document in plain English — answers grounded in the file.
Summarize
Turn a forty-page packet into the five lines that actually matter.
Azure Document Intelligence under the hood, per-tenant credentials — your documents never train a shared model.
EDI middleware — we act as the signal layer between your trading partners and your TMS.
Forwarders shouldn't have to maintain an EDI translation rack to receive a purchase order from a customer or a shipment status from a carrier. PulseCargo accepts X12 and EDIFACT on behalf of your tenants, normalizes the transaction, validates it against your contracts and routing rules, and feeds it into your TMS or back to the customer portal — with a full audit trail.
Inbound on your behalf
We host the AS2 / SFTP / VAN endpoint and translate inbound transactions into PulseCargo events:
- X12 850 — Purchase Order from customer
- X12 856 — Advance Ship Notice
- X12 214 — Transportation Carrier Shipment Status
- X12 315 — Ocean status details (vessel & container events)
- X12 990 / 997 — Response / Functional ACK
- EDIFACT IFTMIN / IFTSTA / IFTMBC — ocean & air equivalents
Outbound on your behalf
Send status, milestones, and invoices to trading partners without a single line of EDI code in your stack:
- X12 990 — Response to a Load Tender
- X12 214 — Status updates back to shippers
- X12 210 / 810 — Freight invoices / commercial invoices
- EDIFACT IFTMIN / IFTSTA — equivalent outbound flows
- JSON webhooks — for non-EDI partners
Auditable end-to-end
Every transaction is captured, normalized, and traceable from partner endpoint to TMS record:
- Raw EDI payload archived per-tenant for compliance / dispute resolution
- Parsed structured events surface in the portal and Power BI
- Synthetic Intelligence anomaly detection runs on inbound POs the moment they arrive
- Failed parses route to a tenant-facing exception queue, not a black hole
Currently in private beta with a small number of design-partner forwarders. Full GA on Enterprise & Enterprise+ tiers. Talk to sales about a paid pilot if you have a trading partner waiting for an EDI integration today.
CargoWise permissions — already set.
Large forwarders operate multiple companies and branches in CargoWise with carefully maintained permission hierarchies. PulseCargo inherits them at the row level — so every user sees exactly the data they’re authorized to see in CargoWise. No re-keying. No shadow access matrix. No access creep.
- ✓ Controllers and administrators receive full cross-entity access — automatically
- ✓ All other users scoped to their assigned company and branch only
- ✓ One tenant — many entities — perfectly isolated data per user
- ✓ Applies across every module: anomaly detection, Pulse Trace, charge audit, and more
- ✓ Permission sync runs with every CargoWise data pull — zero admin overhead
See the signal.
Skip the noise.
Synthetic Intelligence for freight. Engineered to turn your TMS data into decisions.